Message length matters for email -- perhaps as much as clarity. I
learned at Microsoft to put the most salient information in the top 3
lines. Why? Outlook shows the first three lines underneath the subject,
when browsing.
Busy people may not actually open the message! - Greg Aist
(intern at Microsoft Research, January - February 1998.)
Greg Aist, aist@cs.cmu.edu Postdoctoral Fellow, Robotics, Carnegie Mellon
Project LISTEN: kids read, computer listens. http://www.cs.cmu.edu/~listen
Postal: Robotics Institute / 5000 Forbes Ave. / Pittsburgh PA 15213-3720 USA
Office: 4215 Newell-Simon Hall Fax: 412 268 6436 Voice: 412 268 5726
This archive was generated by hypermail 2b29 : Tue Apr 10 2001 - 16:39:47 MET DST